Our values

• Customer ☎️

  The customer comes first - whether in terms of the product, digital experience, customer service, etc. We design all those mentioned above to provide a consistently great experience and add value. Thus, we ensure to understand customer problems, build solutions, and adapt to their feedback and needs in real-time instead of guessing and creating with no greater purpose.

• Respect 🤝

  We treat our customers, partners, each other, and ourselves with respect, which means we make every effort to do our best while expecting others to do the same. We don’t blame the people behind the outcomes but rather criticize said outcomes to find better solutions. We don’t discriminate or offend people, and we don’t lie, take shortcuts, or manifest unethical behavior. We don’t bring ego or title into discussions.

  We’re empathetic to the needs of others and understand we all have limited time, deadlines, and priorities. Thus, we show respect by not blocking others and prioritizing tasks our colleagues depend on.
  

   

• Ownership 💪

  We take full ownership of our work, whatever our role. This work is crucial for the company’s success and aligns with a long-term vision. That means we take pride in our work and prioritize quality over quantity and speed without compromising performance.

  If we make a mistake, we own it and communicate it clearly. We don’t cover up errors, blame others, or downplay the impact. We reflect on our mistakes and view them as learning experiences. We fix things rather than complain about them. We are open about things that make us uncomfortable.
  

   

• Pragmatism ➡️

  We are very practical. Our actions are guided by outcomes and feedback, not guesswork. If something works, we double down. We focus on customers, data, and results to drive our actions. If we don’t know something, we don’t guess. We rely on what we know.